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   Frequently Asked Questions

Thank you for visiting SHOENET.com. We have found that many of our customers have the same questions. Therefore, to assist you, we are providing the most frequently asked questions as well as the answers. We hope this makes your online visit more friendly and informative and we hope to see you in the wholesale store soon.

  1. Q. What days are you open and what are your business hours?
    A.
    SHOENET.com is available for on-line orders 24 hours a day seven days a week ready to receive and process your orders. Our office hours are Monday to Friday, from 9am to 6pm..
  2. Q. This is my first time purchasing online from SHOENET.com, do you have any ordering guides?
    A. In order to make purchasing shoes online even easier
    SHOENET.com has created an online buyer's guide, to purchase shoes through our website.
  3. Q. Do you have additional shoes in stock?
    A. In order to provide our customers with the very best selection of shoes, not all of our inventory is on the web site catalog. We do have merchandise in the stockroom that is not on the online catalog. Most current styles are on the site.
  4. Q. Are the shoes at SHOENET.com current styles?
    A.
    SHOENET.com imports current high fashion merchandise, the same styles you can find in the leading department stores. We purchase merchandise that is exclusive for SHOENET.com. We also purchase current season closeouts as well as styles that are closeouts from last year. All of the shoes at SHOENET.com are an excellent value. Our close out prices are always significantly below regular wholesale prices.
  5. Q. Are the shoes are used or seconds at SHOENET?
    A. No.
    SHOENET.com does not stock seconds or factory irregulars. All the shoes at SHOENET.com are new and are in original cases.
  6. Q. What are the terms and conditions of the Shoenet.com Weekly Flyer, and its Coupon Code?
    A.
    SHOENET.com  sends out weekly email specials. Each week the terms and conditions of the coupon vary. For information on this weeks coupon code please Click Here.
  7. Q. Are the prices listed per pair or per case?
    A. The prices listed on the website are per pair, not per case.
  8. Q. Can I split my cases?
    A. At
    SHOENET.com, We aim to satisfy all potential buyers, unfortunately, we do not split cases. You have to buy a case of the same color and style, with assorted sizes.
  9. Q. What different methods of payment do you accept?
    A.
    SHOENET.com accepts payment for first time buyers in the form of major credit cards, Wire Transfers, Money orders and Certified checks. For second time buyers and regular clients we accept c.o.d.’s.
  10. Q. What is the shipping method that is used?
    A.
    SHOENET.com uses Fedex Groud to ship their packages.
  11. Q. Do you ship merchandise outside of the U.S.?
    A. Yes,
    SHOENET.com  operates on a worldwide scale, and we would be happy to ship our goods to any desired destination.
  12. Q. What are the shipping costs to merchandise shipped outside of the U.S.?
    A.
    SHOENET.com, calculates shipping costs for International Shipments, based on the rates that they receive from FEDEX. Rates are calculated based on Actual Gross Weight, and Dimensional Weight
  13. Q. Do I pay the duties and taxes for shipments sent internationally?
    A.
    SHOENET.com, is not responsible for the duties and taxes for international shipments. The customer assumes all responsibilities for payments for duties and taxes on overseas shipments.
  14. Q. What range of different sizes can I receive in one case?
    A.
    There are three different size runs, that you can request, however we DO NOT GUARANTEE ANY OF THEM. The A run includes sizes 5 to 10, B run includes sizes 6 to 10 and C run includes sizes 7 to 11. Styles can be ordered in both A and B runs, unfortunately close outs styles sold in as is runs a b or C run
  15. Q. How many colors are in one case (18) pairs?
    A.
    Usually in one case there is just one color, though in certain circumstances alternative arrangements can be made.
  16. Q. Do you stock special sizes?
    A.
    At
    SHOENET.com We aim to satisfy all potential buyers and can supply according to demand. We are able to obtain shoes in both large sizes and regular sizes.
  17. Q. How long will it take before the merchandise is shipped?
    A.
    At
    SHOENET.com we ship our shoes within three to seven days of receiving the payment. (Same day shipping available for an additional charge.)
  18. Q. How often do you receive new styles?
    A.
    At
    SHOENET.com New styles are received on a daily basis. They are posted straight on to the Internet for our customers to view and order.
  19. Q. What is SHOENET.com's return policy?
    A.

    Shoenet.Com Product Guarantee Policy:

    Shoenet.Com will replace a product or issue a company credit/refund at no cost to the customer if the product is delivered with one of these 2 conditions:

    1.       Wrong product - If you received a wrong product due to our shipping mistake, please notify us within 4 business days and we will arrange for you to return the incorrect product (at our expense) and we will ship you the correct product or issue you a full refund (including shipping charges).

    2.       Defective Product - If you received a defective product, please notify us within 4 business days and we will assign a RMA for you to return the product (at our expense. After we have examined and confirmed the defective product we will ship out a replacement to you right away.  Please note that just because one or two items in a whole case are defective it does not mean that all of the items are defective.  Damaged merchandise will be replaces on a per pair basis and not  on a per-case basis. 

    *Please Note: Items marked “Final Sale” are sold at extremely discounted priced and are not protected by Shoenet’s Defective product return policy.        

     

    Shoenet.Com Customer Satisfaction Policy:

    If you are simply unsatisfied with the product that you have received, and the product does not fall under the product Guarantee Policy, the item can be return only under the following conditions:

    1.       4  Days from Delivery Date – If you are unsatisfied with the product that you have ordered, you must contact Customer Service within 4 business days of product delivery to request an RMA.

    2.       20% Restocking Fee – Shoenet.Com will deduct 20% of the value of the product on all returns within the Customer Satisfaction Policy.

    3.       Shipping Charges – Shoenet.Com will not credit customer for original shipping fees.  Additionally, the customer is required to return the products at their own expense.

    4.       Company Credit – Shoenet.Com will issue a company credit for all items retuned under the Customer Satisfaction Policy.  These funds are non-refundable and non-transferrable.

    5.       Call to Request RMA – Shoenet.Com will not grant any credit for items that were refused by the customer, and/or shipped back without proper authorization.


  20. Q. Have a question or comment?
    A.
    Click here for our Email form.

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CONTACT US
Sales Department   Info@shoenet.com

SHOENET.com offers you the best in online security using Verisign.
If you have any difficulties completing your order form feel free to call us at:
(718) 725-7065.

Shoenet.com is a shoe wholesaler specializing in, Branded Wholesale Shoes, Brand Name, Overstock Pallets,Wholesale Flip Flops,wholesale merchandise, wholesale products, wholesale boots, wholesale sandals, wholesale designer shoes, wholesale dress shoes, wholesale ladies fashion shoes ladies high quality sandals, discount boots, closeout boots, women sneakers, women's boots, ladies sandals, men's footwear wholesalewholesale kids, dress, and casual styles. As well as many other fashion clothing, and accessories, at cheap discount prices. If you're a store owner looking for a reliable distributor, and a source to purchase Womens Shoes Wholesale, Wholesale Ladies Shoes, sandals, Cheap Winter Boots, and sneakers this is the right place! Shoenet.com, offers Fixtures, and Displays for your Shoe Store, we are your all in one wholesale shoes source.

As an established wholesalers shoes, wholesale products, that is a distributor of wholesale boots, and wholesale sandals, bulk flip flops wholesale and cheap wholesale shoes specializing in, discount clothing shoes, Branded footwear, Brand Name, sandals, mary jane, boots, and fashion accessories, we have the largest selection of lady fashion footwear, as well as designer shoes, at the best prices. We sell sandals, and boots, and wholesale sneakers at the most affordable prices. We strongly believe in customer satisfaction, that is our main priority!

Shoenet.com, serves major fashion places all over the country, New York, California, Florida, Texas, Georgia, Pennsylvania, North Carolina, Illinois, and New Jersey are just a few of the places we ship thousands of pairs to shoes to. Shoenet also ships worldwide to popular destinations, such as; UK, Great Britain, Germany, France, China, Netherlands, Austrailia. 

Shoenet.com carries, brand name designer, liquidation, closeouts, surplus, womens shoes, as well as cheap wholesale shoes, cheap wholesale dunks , nike dunks sneakers ,branded sneakers wholesale ,baby jordan sneakers ,nike airforce 1 high ,cheap jordan sneakers ,wholesale jordan sneakers, cheap jordans ,wholesale dunks, nike air force 1s.

Shoe buyers, at www.Shoenet.com a wholesalers shoes site, we have done all the leg work & research for you. All women's footwear, closeouts,branded, liquidation. Women's sandals, and boots are New; We have been in the business of manufacturing for more than 30 Years, take advantage of our knowledge and experience. We are picky choosing our styles, and only choose the best, sandals, and boots to be on our footwear, sandals, clogs, flip flops, and boots website. Footwear selections: Wholesale Dress Shoes, Branded Shoes, Brand Name Overstock, flip flops wholesale Wholesale Products, Wholesale Merchandise, Back to School, Ladies Closeout, Liquidation, Sandals, Boots, Sneakers, Exotic shoe, wholesale flipflops Leather Mary Jane, and Discount Fashion styles, ladies dress sandals, mens, men, ladies casual, lady boots, designer boots, cheap, cheap wholesale flip flops, clothing footwear, and brand footwear.

According to feedback from some of our existing resellers, many of our fashion can be sold quickly at good profit margin due to the fact that many of our fashion products possess strong quality and latest fashion styles. You can have full confidence in quality of fashion products featured on our web site.

Shoenet.com shoe wholesalers, is the 1st shoe wholesale online, and has been serving the online community for 12 years. We have great price point & quality product, with quick shipping is our focus. We do not have an online catalog due to constant updating of footwear products, and only sell to shoe buyers, store owners, specialty boutiques and branded department stores. No retail sales please! A minimum purchase is $250.

We take pride in introducing our Purchase by a Container Load, where we offer high quality shoes, boots, and sandals, at discount pricing shipping by the container. You can view more detailed information here. Cheap Women's Shoe Container. Shoenet.com, also specializes in selling bulk, and lot wholesale shoes shoes. Buying Wholesale Shoes is as simple as 1-2-3.

We are a customer service focused company, we hope to build long term business relationship with our customers. Try us out, let our staff show you what we can do for you and your business!!

If you have any questions about buying wholesale products, please feel free to Contact Us and we will answer any question you might have.

 

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